The Mental Health Program for Adults of South-West Territories for adults residing in the territories of the Sud-Ouest borough provides a range of second-line mental health services to people aged 18 to 64, with the exception of the Emergency Department, which receives people of all ages.
General mental health services
- Psychiatric and professional assessment for complex mental health problems
- Stabilization of mental health conditions through short- or medium-term emergency interventions or intensive care
- Crisis intervention for people in a state of psychological crisis or whose mental state is at risk of becoming unstable
Evaluation-Liaison Module: Responds to requests for psychiatric and professional assessments and consultations for individuals referred by a doctor.
Crossroads Day Hospital: Provides care to help people return to the community
Brief Intervention Unit (BIU): Provides short-term hospitalization (maximum 96 hours) to stabilize patients’ mental conditions and help them recover faster. If their conditions do not improve, they are transferred to an admitting unit at the Douglas Institute. If their health conditions do improve, staff create a discharge plan in conjunction with patients to help them better understand their conditions and to make them aware of available external services that are adapted to their needs.
Intensive Care Unit: Provides hospitalization services to anyone presenting with severe psychiatric symptoms and who require close supervision to stabilize their mental state. Patients are then transferred to a short-term care unit at the Douglas Institute for recovery.
Rapid Intervention Module (RIM): Assesses and treats anyone at risk of or already in a crisis situation. Consists of two to eight individual therapy sessions that give patients the tools and support they need to manage their crisis. Once patients are stabilized, RIM staff direct them to the appropriate professional services and inform the referring doctor.
Pointe-St-Charles Community Clinic: Offers second-line services to residents of Pointe-St-Charles. Two experts from the Douglas Institute (a nurse clinician and a psychiatrist) participate in treating people followed at the clinic. Their tasks also include giving advice and support, sharing their expertise with clinic staff, and acting as a liaison with other services at the Douglas Institute or other specialized resources. Contact information and opening hours.
Code White Team: Intervenes for different clinical departments at the Douglas Institute when a patient exhibits aggressive behaviour that is either verbally or physically threatening and that is beyond the treating team's ability to deal with the situation.
A patient-centered approach
This program is based on the values of respect, accessibility, quality, safety and continuity of care.
Multidisciplinary teams
Teams are composed of specialists in the field of psychiatry, such as psychiatrists, general practitioners with privileges in psychiatry, nurses, social workers, occupational therapists, beneficiary attendants and support staff. These teams also supervise trainees from various disciplines and work with residents in psychiatry.
Contact information
Douglas Institute
Reed Pavilion
6875 LaSalle Boulevard
Montreal, (Quebec) H4H 1R3
